Incidents reported on status page for deskbird https://status.deskbird.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8a2fd81f2fea7fc5393fe9fa2d08b748.png https://status.deskbird.com/ en https://status.deskbird.com/incident/576820 Tue, 27 May 2025 17:48:22 +0000 https://status.deskbird.com/incident/576820#dd22838bb957d12920de345a69e1ef7cb0c3c63c8b788a4871ddea7a6e8ef77d Maintenance completed https://status.deskbird.com/incident/576820 Tue, 27 May 2025 17:48:22 -0000 https://status.deskbird.com/incident/576820#aa349b8407b20b53147f1a6838b75f891614b7057087f11e987361f94bef3842 We will be conducting scheduled maintenance on the deskbird SCIM API on Tuesday, May 27th, 2025, between 6:00 PM and 10:00 PM CEST. During this window, the SCIM API will be temporarily unavailable as we carry out essential data migration to ensure long-term consistency and performance. Please note: - The deskbird app will remain fully operational for all users throughout the maintenance. - The SCIM API is responsible for the automatic provisioning and deprovisioning of users. Any changes made in your identity provider during the maintenance window will be processed automatically once the next SCIM sync occurs. - To prevent potential errors, you may disable your SCIM integration temporarily. If your active SCIM integration logs errors during this period, simply wait for the sync to resume after maintenance concludes. We appreciate your understanding and continued support. https://status.deskbird.com/incident/576820 Tue, 27 May 2025 16:00:00 -0000 https://status.deskbird.com/incident/576820#aa349b8407b20b53147f1a6838b75f891614b7057087f11e987361f94bef3842 We will be conducting scheduled maintenance on the deskbird SCIM API on Tuesday, May 27th, 2025, between 6:00 PM and 10:00 PM CEST. During this window, the SCIM API will be temporarily unavailable as we carry out essential data migration to ensure long-term consistency and performance. Please note: - The deskbird app will remain fully operational for all users throughout the maintenance. - The SCIM API is responsible for the automatic provisioning and deprovisioning of users. Any changes made in your identity provider during the maintenance window will be processed automatically once the next SCIM sync occurs. - To prevent potential errors, you may disable your SCIM integration temporarily. If your active SCIM integration logs errors during this period, simply wait for the sync to resume after maintenance concludes. We appreciate your understanding and continued support. https://status.deskbird.com/incident/557888 Wed, 07 May 2025 08:40:00 -0000 https://status.deskbird.com/incident/557888#5df8171655ff5ef35ad546eaaac102055336f9c32e5f784027d27a308ec2a396 The previously reported issue causing degradation and service outages on api.deskbird.com and app.deskbird com has been identified as a regional issue with deskbird's cloud service provider. While the cloud service provider issue is ongoing, deskbird has implemented a workaround to restore application services. deskbird is continuing to monitor the situation and verify full functionality of our services. https://status.deskbird.com/incident/557888 Wed, 07 May 2025 08:40:00 -0000 https://status.deskbird.com/incident/557888#5df8171655ff5ef35ad546eaaac102055336f9c32e5f784027d27a308ec2a396 The previously reported issue causing degradation and service outages on api.deskbird.com and app.deskbird com has been identified as a regional issue with deskbird's cloud service provider. While the cloud service provider issue is ongoing, deskbird has implemented a workaround to restore application services. deskbird is continuing to monitor the situation and verify full functionality of our services. https://status.deskbird.com/incident/557888 Wed, 07 May 2025 05:48:00 -0000 https://status.deskbird.com/incident/557888#e5e58a15e790b70a02605af17782ca2488adfc0922cbd66c8759603d825d7ad5 We’re currently experiencing some service disruptions, which appear to be linked to a broader issue with one of our cloud providers. Our team is actively monitoring the situation and working to restore full functionality as quickly as possible. Thanks for your patience! https://status.deskbird.com/incident/557888 Wed, 07 May 2025 05:48:00 -0000 https://status.deskbird.com/incident/557888#e5e58a15e790b70a02605af17782ca2488adfc0922cbd66c8759603d825d7ad5 We’re currently experiencing some service disruptions, which appear to be linked to a broader issue with one of our cloud providers. Our team is actively monitoring the situation and working to restore full functionality as quickly as possible. Thanks for your patience! https://status.deskbird.com/ Wed, 07 May 2025 04:10:58 +0000 https://status.deskbird.com/#8ee4fce8539c1c9842d840af1f9d33aa79eaf85972865b83f8a86e53e9c05477 api.deskbird.com recovered https://status.deskbird.com/ Wed, 07 May 2025 03:41:21 +0000 https://status.deskbird.com/#8ee4fce8539c1c9842d840af1f9d33aa79eaf85972865b83f8a86e53e9c05477 api.deskbird.com went down https://status.deskbird.com/incident/418120 Wed, 28 Aug 2024 19:15:34 +0000 https://status.deskbird.com/incident/418120#267917b9899d8aabc0770e75e97c7027a825271650190cf91988cc283a432d6a Maintenance completed https://status.deskbird.com/incident/418120 Wed, 28 Aug 2024 19:15:34 -0000 https://status.deskbird.com/incident/418120#dd2f8d24b5aa15ecaf8e5d7d9d6c811b7dacecdcde76bd5176cb0d32c9d6d8ce Deskbird is about to release a public API and we will change our main HTTPS/SSL certificate to include the new subdomain used for it. The app will not be reachable for a short period of time while the certificate is updated. This message is to inform you that deskbird will be performing this change in the evening of Wednesday, August 28th, 2024 between 9 and 10pm CEST. Thank you for your patience and understanding. https://status.deskbird.com/incident/418120 Wed, 28 Aug 2024 19:00:00 -0000 https://status.deskbird.com/incident/418120#dd2f8d24b5aa15ecaf8e5d7d9d6c811b7dacecdcde76bd5176cb0d32c9d6d8ce Deskbird is about to release a public API and we will change our main HTTPS/SSL certificate to include the new subdomain used for it. The app will not be reachable for a short period of time while the certificate is updated. This message is to inform you that deskbird will be performing this change in the evening of Wednesday, August 28th, 2024 between 9 and 10pm CEST. Thank you for your patience and understanding. https://status.deskbird.com/incident/379394 Tue, 04 Jun 2024 16:18:00 -0000 https://status.deskbird.com/incident/379394#bbbd8c2aab5d8a2c0f313a6ec43015c1c1b4791eda5c8e9ad59a58b9c231ae84 The issue was resolved https://status.deskbird.com/incident/379394 Tue, 04 Jun 2024 16:18:00 -0000 https://status.deskbird.com/incident/379394#bbbd8c2aab5d8a2c0f313a6ec43015c1c1b4791eda5c8e9ad59a58b9c231ae84 The issue was resolved https://status.deskbird.com/incident/379394 Tue, 04 Jun 2024 16:03:00 -0000 https://status.deskbird.com/incident/379394#3045a2db44497a53953ced013ff34bad271643a5c73052d971d5f4125e3a9339 There was a 15min interruption of service during an app update https://status.deskbird.com/incident/379394 Tue, 04 Jun 2024 16:03:00 -0000 https://status.deskbird.com/incident/379394#3045a2db44497a53953ced013ff34bad271643a5c73052d971d5f4125e3a9339 There was a 15min interruption of service during an app update https://status.deskbird.com/incident/327671 Sun, 03 Mar 2024 09:24:01 +0000 https://status.deskbird.com/incident/327671#6da884714d540d7e87e23aa58fc0b4a01a6c07ab89983e9387744e5c0dfa2f75 Maintenance completed https://status.deskbird.com/incident/327671 Sun, 03 Mar 2024 09:24:01 -0000 https://status.deskbird.com/incident/327671#cf6dc4a0593728e5aed1c94b3040f2c5d5676b5a0e5a3a179f42e7649217724b Deskbird continuously strives to improve the robustness, reliability and security of our application. While the majority of changes and improvements are completely invisible to our customers, there are occasions where that is not possible and a short period of planned downtime is required. Deskbird makes every effort to schedule downtime of this nature in a way that minimizes the impact to our customers. This message is to inform you that deskbird will be performing planned maintenance work and upgrades from 10-11:30am on Sunday March 3rd, 2024. During this time the deskbird application will be unavailable. No customer action is required, and at the conclusion of the maintenance window customers will able access the application normally. Thank you for your patience and understanding. https://status.deskbird.com/incident/327671 Sun, 03 Mar 2024 09:24:01 +0000 https://status.deskbird.com/incident/327671#6da884714d540d7e87e23aa58fc0b4a01a6c07ab89983e9387744e5c0dfa2f75 Maintenance completed https://status.deskbird.com/incident/327671 Sun, 03 Mar 2024 09:24:01 -0000 https://status.deskbird.com/incident/327671#cf6dc4a0593728e5aed1c94b3040f2c5d5676b5a0e5a3a179f42e7649217724b Deskbird continuously strives to improve the robustness, reliability and security of our application. While the majority of changes and improvements are completely invisible to our customers, there are occasions where that is not possible and a short period of planned downtime is required. Deskbird makes every effort to schedule downtime of this nature in a way that minimizes the impact to our customers. This message is to inform you that deskbird will be performing planned maintenance work and upgrades from 10-11:30am on Sunday March 3rd, 2024. During this time the deskbird application will be unavailable. No customer action is required, and at the conclusion of the maintenance window customers will able access the application normally. Thank you for your patience and understanding. https://status.deskbird.com/incident/327671 Sun, 03 Mar 2024 09:00:00 -0000 https://status.deskbird.com/incident/327671#cf6dc4a0593728e5aed1c94b3040f2c5d5676b5a0e5a3a179f42e7649217724b Deskbird continuously strives to improve the robustness, reliability and security of our application. While the majority of changes and improvements are completely invisible to our customers, there are occasions where that is not possible and a short period of planned downtime is required. Deskbird makes every effort to schedule downtime of this nature in a way that minimizes the impact to our customers. This message is to inform you that deskbird will be performing planned maintenance work and upgrades from 10-11:30am on Sunday March 3rd, 2024. During this time the deskbird application will be unavailable. No customer action is required, and at the conclusion of the maintenance window customers will able access the application normally. Thank you for your patience and understanding. https://status.deskbird.com/incident/327671 Sun, 03 Mar 2024 09:00:00 -0000 https://status.deskbird.com/incident/327671#cf6dc4a0593728e5aed1c94b3040f2c5d5676b5a0e5a3a179f42e7649217724b Deskbird continuously strives to improve the robustness, reliability and security of our application. While the majority of changes and improvements are completely invisible to our customers, there are occasions where that is not possible and a short period of planned downtime is required. Deskbird makes every effort to schedule downtime of this nature in a way that minimizes the impact to our customers. This message is to inform you that deskbird will be performing planned maintenance work and upgrades from 10-11:30am on Sunday March 3rd, 2024. During this time the deskbird application will be unavailable. No customer action is required, and at the conclusion of the maintenance window customers will able access the application normally. Thank you for your patience and understanding.